Support

Welcome to the InstantIPLookup.com Support Page! We’re here to help you with any questions or issues related to our IP lookup services. Browse the sections below for assistance or contact us directly.

Frequently Asked Questions (FAQs)

What is InstantIPLookup.com?

InstantIPLookup.com provides fast and accurate IP address lookup services, including geolocation, ISP details, and network information for any given IP address.

How do I use the IP lookup tool?

  1. Visit the homepage at instantiplookup.com.
  2. Enter the IP address in the search bar.
  3. Click “Lookup” to view details such as location, ISP, and hostname.

Is the service free?

Yes, basic IP lookup services are free. We also offer premium features for advanced users, accessible via a subscription. Visit our Pricing Page for details.

Why is my IP lookup result inaccurate?

IP lookup accuracy depends on the database used and the ISP’s reporting. If you notice discrepancies:

  • Ensure you entered the correct IP address.
  • Check if the IP is dynamic (common for residential connections).
  • Contact us with details for further investigation.

Can I look up private IP addresses (e.g., 192.168.x.x)?

Private IP addresses are not routable on the public internet and cannot be geolocated. Our tool is designed for public IP addresses only.

Troubleshooting

I’m getting an “Invalid IP” error

  • Verify the IP address format (e.g., 192.0.2.1 for IPv4 or 2001:db8::1 for IPv6).
  • Remove any extra spaces or characters.
  • Ensure the IP is not a private or reserved address.

The website is slow or unresponsive

  • Check your internet connection.
  • Try clearing your browser cache or using a different browser.
  • If the issue persists, contact our support team.

I can’t access premium features

  • Ensure you’re logged into your account.
  • Verify your subscription status in the Account Dashboard.
  • If you recently subscribed, allow up to 10 minutes for activation.

Contact Us

For further assistance, reach out to our support team:

  • Email: support@instantiplookup.com
  • Response Time: Within 24 hours
  • Live Chat: Available on our website from 9 AM to 5 PM UTC, Monday to Friday
  • Feedback: Share suggestions via our Feedback Form

    Privacy and Security

    We take your privacy seriously. All IP lookups are processed securely, and we do not store personal data unless required for account management. Read our Privacy Policy for more details.

    Still Need Help?

    If you can’t find the answer you’re looking for, our support team is ready to assist. Send us an email or use the live chat feature, and we’ll get back to you promptly.

    Last updated: May 17, 2025